This place is tucked away & I mean tucked in the side of Kinney drugs. Drove by it twice the first time I ever looked for it with Google maps telling me I had arrived at my destination. Did not see it at all at first. Not the normal DD sign size. Lol. Coffee was great exactly how I like it. Went back there seen I was in the area again & they are currently closed for remodeling. :(
Horrible service, handling cash and food with the same glove, coffees were 3/4 of the way full after cream and sugar added. Staff complains about customers right in front of customers.
Messed up my order 3 times. I understand there busy but come on
With traveling slot, we visit Dunkin in all different towns and states constantly. This is the only branch I have seen that offers a "Vanilla Chai" and not one person in that building can make it. If you aren't going to train your employees how to make something (it's a packet that gets mixed into water or milk) don't offer it on your menu. It has been that way for several years now, we try it to see if it's been corrected and as of today, 8/14/17, it still hasnt.
It's where I go to get my caffine fix everyday. No complaints because you can't mess up a straight black coffee. Enough said, not everyone it perfect.
Dunkin Donuts is a US Bakery based in Ilion, New York. Dunkin Donuts is located at 40 First Street, Ilion, NY 13357, USA.
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